FlexSim Privacy Policy

Personally Identifiable Information

We collect personally identifiable information only with your specific knowledge and consent. Personal information includes, for example, names, addresses, telephone numbers, e-mail addresses, etc. When you affirmatively request to create an account, download trial software, receive e-mail, or otherwise interact with our site or services, you may choose to submit personal information through forms on our website. We collect this personally identifiable information in order to provide you with your requested products or services, to answer your questions, to share information regarding software, services, and events, or to provide other requested information.

If you choose to provide us with personally identifiable information by filling out a form and submitting it through our website, we use that information in responding to your request. Your information, including without limitation your registration information and other personally identifiable information, may be shared with our subsidiaries, affiliates, partners, and regional representatives. We do not sell your information to any third parties, and only share in order to provide pre-sales assistance, product announcements, notice of upcoming training courses and other events, or other solicitations. You may opt-out of any e-mail communications via a link at the bottom of each automated e-mail, or by replying with “unsubscribe” in the subject line.

Information Security and Notification

Because no data transmission is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of our servers, networks or databases. By using our site you agree to assume all risk in connection with the information sent to us or collected by us when you access, visit and/or use flexsim.com, including without limitation your personally identifiable information or other information, and we are not responsible for any loss of such information or the consequences thereof.

Moreover, if you elect to store information, such as your personally identifiable information or other information, where others may access it, we are not responsible for any loss of such information or the consequences thereof. If you lose a computer, mobile or other device, or it is stolen, that contains your personally identifiable information or other information, it is up to you to take all the steps necessary to protect yourself.

In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you via email.

Information Collected and Stored Automatically

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This site uses reCAPTCHA to determine if a visitor is a human. The Invisible reCAPTCHA is designed to protect this site while minimizing delay for site visitors. The Invisible reCAPTCHA operates in the background of this website, largely hidden from casual visitors. Invisible reCAPTCHA is third party software that collects information about users for security reasons. Information collected by reCAPTCHA is held in accordance with the Google Privacy Policy.

Community Forum

Our website includes a community forum for exchanging information and data related to simulation and FlexSim Simulation Software. Please be advised that information posted in this venue becomes public knowledge.

Links to Other Sites

Our website has links to outside websites maintained by other companies and organizations. Once you navigate to another site, you are subject to the privacy policy of the new site.

Changes to this policy

We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. You should refer back to this page often for the latest information and the effective date of any changes. If we decide to change this policy, we will post a new policy on our site and change the date at the bottom.

If you have any questions or concerns, please contact us.


Last Updated: Dec 15, 2016

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