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Installation Installation, licensing and hardware issues

  #1  
Old 07-17-2014
ryanSingapore ryanSingapore is offline
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Default FlexSim License CheckOut - Missing Info

Sometimes user information is missing whenever the user checks out the license.

Why are some information missing? Is there any way that we can capture the user information whenever licenses are checked out?
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  #2  
Old 07-17-2014
Jörg Vogel's Avatar
Jörg Vogel Jörg Vogel is offline
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Hi,

have you ever tried to look into the log-files of the license manager?

Jörg
  #3  
Old 09-18-2014
ryanSingapore ryanSingapore is offline
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We were having trouble looking at the logins from the log-file. I have an attachment in the original post.
  #4  
Old 09-18-2014
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Default

The details are not showing up in the log files and that is the issue we are reporting.


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